YOUR ONESOURCE TEAM

Our reputation is built on our leadership and their collective expertise, working with complex insurance programs in all venues. We provide our clients with a roadmap to establish goals, priorities, and strategies for a successful transition plan and ongoing communications. Further, our leadership team has a proven track record of establishing itself as a value-added partner, to those we are privileged to serve.
President

Gordon Pennington MBA, SCLA

Gordon Pennington is President for OneSource Claims Management Solutions, LLC. Gordon has leadership responsibility for the Third Party Administrator (TPA). He is instrumental in the creation, and successful implementation of processes, and the communication of results and trends which have assisted business partners in driving results. He previously served as Vice President of Claims of a national risk mitigation operation, with oversight responsibility of 53 internal claims employees, and seven external TPAs, responsible for the successful resolution of claims generated from up to $400 million in premium annually. His responsibilities included the creation of program specific claims processes, implementation, compliance, trend analysis and overall results across several complex lines of insurance, including:
  • CGL and Property Program, $250 million premium
  • Commercial Package Program, $65 million in premium
  • Garage Programs, $20 million
  • Commercial Auto Programs, $90 million
  • Trucking Programs, $35 million
  • Dry Cleaners BOP, $5 million
  • Commercial Auto Programs, $90 million
  • Trucking Programs, $35 million
  • Dry Cleaners BOP, $5 million
Gordon has held multiple leadership roles within the insurance industry with Fortune companies such as Contractual Product Development and National Underwriting Philosophy Manager. Gordon has a proven history of tailoring the claims process to meet the specific needs of unique programs, providing maximum levels of service, risk mitigation, and cost containment, which directly contribute to overall profitability.

Gordon holds Bachelor Degrees in Business and Accounting from the University of LaVerne and a Masters of Business Administration with an emphasis in Organizational Theory and Development from California Lutheran University. He earned a professional designation of Senior Claims Law Associate through the American Education Institute. He is instrumental in the creation, and successful implementation of processes, and the communication of results and trends which has assisted business partners in driving results.

Your Claims Management Team works with you to provide the expertise, transparency and due diligence throughout the entire transition process.

Director of Analytics and Product Development

Joshua Solway

Joshua Solway is the Director of Analytics and Product Development for OneSource Claims Management, LLC. Joshua leads the companywide analytics effort to capture data, identify trends, and impact program profitability. Joshua is responsible for the creation, management and delivery of regularly scheduled and ad hoc analytical reports to our business partners.

Prior to his involvement with claims administration in 2011, Joshua worked as a programmer for EPIC systems. EPIC is a leader in the electronic medical record space. He was responsible for progressing EPIC’s inpatient healthcare software and data management tools.

Joshua holds a Masters of Science with an emphasis in Financial Engineering from the Illinois Institute of Technology, and a Bachelor of Science in Industrial and Operations Engineering from the University of Michigan.
Claims Manager

Michael M. Gonzalez

Michael M. Gonzalez is Claims Manager for OneSource Claims Management, LLC. Michael is responsible for claims management, investigation, and operations. He oversees the function of the claims team consisting of customer service representatives, auto property adjusters, bodily injury adjusters and personal injury adjusters.

Michael began his professional experience in the insurance industry in 2001. He has held multiple leadership roles with several well-known national claims organizations. Michael previously served as Claims Manager for nearly ten years at a national Third Party Administrator (TPA), providing claims oversight across several complex lines of insurance. His industry knowledge includes various lines of insurance related to Commercial Property, Commercial Auto, Property, Standard and Non-standard Auto. Michael brings extensive experience in coverage analysis, complex claim resolution, and ensuring regulatory and process compliance to the OneSource team.

Michael holds an Associates Degrees in Business from Cerritos College. He is also certified in Property Insurance Principles and Subrogation from American Education Institute.